Commuincations Course two questions

Commuincations Course two questions

Two Short Ducussion Board Questions

  • Share the techniques you use to relate to others in the workplace. Briefly describe a conflict and how you solved it. Indicate if you used any of the tips you provided in your post. Respond to one of your classmate’s posts with alternate suggestions for how to resolve the conflict described in his or her post.
  • RESPOND to this Students Post: (Lorenzo) When someone is preforming under the expectations of their position. More than likely this would mean that I would have to speak with them regarding their performance. I’ve taken something that I learned from an experienced manager. She called it the oreo method. This would include using recognition to buffer the feedback or that you are going to give them. This works especially well for those that don’t take criticism lightly. You would begin with recognizing them on their progress or performance regarding something else. Then you would provide them with feedback regarding their under performance. Lastly, you would end with setting a small goal to show progress or another type of recognition.

 

 

Solution Preview

Communication in Conflict Resolution

Relating with others in the workplace, as I have come to learn, takes much effort in listening and understanding the colleagues, enough to know how best to respond to issues raised by either one of them. In particular, different employees have varied perceptions of others’ treatment. Therefore, an interaction with one employee could have different consequences if another one was involved, simply because of their differences in personalities. With this in mind, it becomes relatively easy to interact with others with limited chances of interpersonal conflict.

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