Formal memo

Write a formal memo to me persuading me of something business related. Use rational and emotional appeals in your work.

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Memorandum
DATE:
TO:
FROM:
SUBJECT: Regular Review of Customer Service Concerns Related to Service Delivery
The primary role of the customer service department at the company has always been the interaction with consumers, to address potential concerns they may have with purchased products or services received from the company. So far, an analysis of the performance of the customer service department from the first quarter of this year has revealed that the department included some of the best performing employees from the company.

(322 words)