2.2 discussion planning messages
Outline the steps involved in planning a message and explain why planning is important in the overall communication process
Define the three-step writing process
Outline the steps involved in planning a message and explain why planning is important in the overall communication process
Which of the elements in the planning process do you think is most important to developing your message (analyzing the situation, gathering information, choosing the medium and channel, organizing the information)? Justify your answer. What would happen if you left out any of the elements in the planning process?
Reading
Bovée, C. L., & Thill, J. V. (2019). Business communication essentials: Fundamental skills for the mobile-digital-social workplace. (8th ed.) Pearson. ISBN: 978-0-13-472940-4
Chapter 2: Collaboration, Interpersonal Communication, and Business Etiquette
Chapter 3: Planning Business Messages
Additional Resources
View the following videos to learn more about nonverbal communication, communication etiquette, and communicating within teams or groups.
YOUTUBE VIDEOS
Etiquette and nonverbal (Links to an external site.)
Body language (nonverbal) (Links to an external site.)
Overall communication (Links to an external site.)
Teamwork (Links to an external site.)
Answer preview outline the steps involved in planning a message and explain why planning is important in the overall communication process
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