a business proposal for a client in the hope of setting up a 3-year customer service contract
Your Company
Project Scope
24 January 2019
Overview
1. Project Background and Description
The necessity for 3 year customer service contracts
Introducing any new product in the market will always necessitate the existence of a team capable of providing critical information to the target market. Consequently, a steam of customer service agents is essential for any organization that seeks to build its brand as a firm that is attentive enough to the needs of its consumers. However, for a firm to build an effective team of such information personnel, it needs to provide them with the appropriate environment, and ample time to acclimate to the organizational standards and values. Therefore, three-year contracts will serve as an effective way of guaranteeing that the firm meets its responsibility to the customers by having a competent team of professionals provide the necessary resources to the consumers. |
2. Project Scope
The project scope In this case includes the hiring and training process of the customer service personnel in addition to providing them with the necessary resources to meet the demands of the position at the call center Ultimately, the identification of needs for the new personnel will be critical to delivering an ideal performance contract for the three years. |
(1,178 words)