answers of question of case stucdy
Q3)If you were the CIO and you were trying to decide which of the five ITIL projects you should endorse and support financially, what would your decision be? Why?
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The Celanese had for a couple of years trying to combine the divisional IT functions into a joint service model, where they consulted the Information Technology Infrastructure Library (ITIL) to direct their integration process. According to an assessment done by Hewlett Packard (HP) in 2007,
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