Discussion 5 – MGT530
Learning Goal: I’m working on a management discussion question and need an explanation and answer to help me learn.
Many businesses utilize waiting for lines to manage customer service. For example, banks, amusement parks, supermarket checkouts, fast food restaurants, call centers, check-in counters at airports, emergency departments of hospitals, and so many more. In the course of your week, consider an experience you had that led to a temporary demand for service that exceeded capacity, for example, variation in service duration or arrival rates, which led to a waiting line.
Address the following requirements:
Explain common measures of system performance and which of the common measures may be most effective for the business where you experienced a waiting line.
Describe why that measure would be effective and develop a strategy to minimize the waiting line while minimizing cost.
Develop a calculation to aid the business in making its operational choices.
– the well-written paper should meet the following requirements:
Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
All answers must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
Using websites as a reference is not acceptable, it must be books or scientific papers.
Should be Using at least 3 references.
Use Saudi Electronic University academic writing standards and APA style (7th ed.) guidelines
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APA
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