List the advantages of a single customer service center for RR Communications.
Read the RR Communications Case Study on pages 156-159 in the textbook. Answer the below questions at the end of the Case Study.
1. List the advantages of a single customer service center for RR Communications.
2. Devise an implementation strategy that would guarantee the support of the divisional presidents for the shared customer service center.
3. Is it possible to achieve an enterprise vision with a decentralized IT function?
Your responses must be complete, detailed and in APA format. All work must be 1 FULL page, single spaced, 12 font Times New Roman. The cover and reference page must be on separate pages. Please DO NOT include the question in your work as only your findings should be submitted.
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APA
635 words