The mid-term project is a 1-2 page paper explaining your best customer service experience in a hotel or restaurant.
Best customer service experience
Details: The mid-term project is a 1-2 page paper explaining your best customer service experience in a hotel or restaurant. What made this experience so amazing? The objective is to go beyond what makes hotels and restaurants run to what makes true hospitality.
Include the following:
What hotel or restaurant did you enjoy? How long ago?
What made your experience fantastic? Was it service execution? A specific person? How could you replicate this experience in another operation?
Was the company that you are covering recently in news? What were they in the news for?
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APA
710 words