Construct An Industrial Study

As discussed in this course and the assigned readings, the area of knowledge management has numerous applications in the business world. This week, you will study one situation where knowledge management could have been more properly used.

For this assignment, you will select a recent news article, press release, or other situation where effective KM use was lacking or nonexistent. You may also select a situation from your place of employment. For the problematic situation, explore the following:

What went wrong: Perform a critical analysis of what went wrong and why. Make sure to provide the reader with an adequate background on the examined area and the issue that was faced.
Examine the gap between research and practice: Where is there a gap between theory and practice and how does this hurt the organization? What could be done to close this gap?
Propose improvements that this organization should make: Provide a robust plan for the organization remedying this situation. If the organization already proposed a solution, provide a critical analysis of the implemented solution. Be specific and provide real actionable recommendations. Use external sources to back up your argument.

Length: 5 – 7 pages, not including title page and references

References: Include a minimum of 5 scholarly resources

Your assignment should demonstrate thoughtful consideration of the ideas and concepts that are presented in the course and provide new thoughts and insights relating directly to this topic. Your response should reflect graduate-level writing and APA standards.

Solution Preview

PharmaCorp is a global company operating in well over 75 countries worldwide. As among the top ten players in the industry, the company has faced a number of potential fails due to errors in its knowledge management systems. The company lost a number of its best deals in the market on the grounds that it was unable to provide ideally integrated solutions in its order handling line. With such profound losses that threatened the company’s market position and future deals, the management hastened to set up a knowledge management project with the name Alpha with the objective of creating a blueprint that could be applied to gain and maintain a global leadership position in the industry (Braganza, & Möllenkramer, 2002). This was especially in its order handling services within the market. Within the newly formed Alpha Project team, there were different factions with different mandates. These included the IT team, the business architecture team, design team and the knowledge content team.

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