Online Customer Relationship Management (Unit 5 Individual Project)
Question
Assignment Details: PowerPoint Assignment (8 slides (not including title or reference) with 200 words of speaker notes per slide (See direction from instructor)
The proposal should begin with a brief explanation of each separate technique (1–2 slides).
Present your evaluation of 3–4 of the technique’s strategic contributions to the business’s
market leadership for MedEd/CHC (3–4 slides).
The specific techniques that you should evaluate in your plan include the following:
Personalized customer interaction
Customer relationship management (CRM)
Customer experience management (CEM)
Interactive relationship marketing
Mass customization
Customization
Conclude with a proposed plan integrating at least 3–4 of the strategic techniques to achieve the business’s
CRM and relationship marketing objectives for MedEd/CHC
(4–5 slides).
Use the presentation’s Notes section to describe concept applications in detail.
For more information on creating PowerPoint presentations, please visit the Microsoft Office Applications Lab.
Image preview for”the proposal should begin with a brief explanation of each separate technique “
APA
12 slides