I need help writing a paragraph response to this discussion board and response to a classmate

I need help writing a paragraph response to this discussion board and response to a classmate

I need help writing a paragraph response to this discussion board and response to a classmate:

Utilizing online resources such as SALESFORCE can help with scanning the web’s social media channels for consumer conversation in regards to your brand.

As a consumer, has a brand every responded to your positive or negative social media post, please share?
Please fins attaced

20200220060219social_media_tools

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