IT Management Forum Post (Short)

For the replies, all classmates will have the same question, so just be creative for 150 words each!

Instructions:

Class, I appreciate your participation in this forum. For this forum, create an original post addressing the topic(s) below, prior to midnight ET on Thursday. Continue to follow your classmates’ posts for the remainder of the week and respond to two or more of your classmates prior to midnight ET on Sunday. Your follow-up posts may add additional insights to a classmate’s opinions or may challenge posted opinions. Use examples from the readings, or from your own research to support your views as appropriate. Be sure to read the follow-up posts to your own posts and reply to any questions or requests for clarification. By the way, include the name of the person’s post you are replying to. Thanks!

Discussion Points:

1. What is the difference between customer relationship management, supplier relationship management, and employee relationship management? Give a specific example of each one.

2. In regards to Amazon, what types of enterprise applications are they currently using and how are they using them? What other enterprise applications might you recommend for your organization, and why?

Forum Rubric:

Forum Grading Rubric (100 Points)

Synthesis of Concepts

differences between CRM, SRM, and ERM 15

examples for CRM, SRM, and ERM 15

Applications of personal experience

Current enterprise applications 10

Enterprise application recommendation 10

Writing Standards

Word Count – Initial (250) 2.5

APA Grammar/Style 2.5

APA Citations 2.5

Word Count – Peers (150) 2.5

Timeliness (-10)

Initial Post (Thur 11:59 pm) -5

Peer Post (Sun 11:59 pm) -5

Peer Reviews (minimum of 2) 40

Total 100