Laying the Foundation for Quality

1,000–1,250 words

Do an Internet search, supported with references and in-text citations, for a real company example that saw dramatic improvements as a result of adopting a formal TQM program (pick any one). In your paper, cover the following specific items:

Name of the company, what it does, and the kind of competition it faces
The specific event or issue that drove it toward embarking on a formal quality improvement program
A description of any implementation challenges
What results were achieved (be specific)
Any disappointments or unresolved issues
What you learned from doing the research

Solution Preview

Total Quality can be defined as a depiction of the organization’s, culture and the overall attitude that a business organization adopts with the main objective of providing their consumers with the commodities (goods and services) that best satisfy their demands. With this description, one can easily understand what is meant by Total Quality Management which is a management approach that allows both the management team and employees in a certain corporation to focus on the constant improvement of the commodities produced by the corporation to its consumers.

(1,108 words)