New communication and technology have impacted organization by being fast, cost savings, and informative. With new technology being fast it allows leaders and manager to share documentation in seconds which resulted in increased job efficiency, saved companies money by bringing in video chat such as google meet, Skype, and Zoom to meet others instead of paying for flights and hotels, and leaders being more informal of communicating the roles and responsibilities to help infuse new ideas and innovation. Giovana Schiavi (2018) mention as generation of innovation, aiming at the launch of new products or services and the development of new processes or new organizational configurations, has become a constant concern of managers in recent years. This is because, in the midst of continuous market changes, business strategies focused on innovation management are key factors for gaining competitive advantage and distinction in the business environment (Schiavi,2018).

Our books say it best; Interpersonal Communication is a key to preventative stress management (Nelson & Quick, 2018). But the world has changed with communication, adding true instant messaging with our cell phones, video chats is a standard and desktop quality email from our pockets. But the issue isn’t always tied to working too much. Sometimes, there is a clash between a home with work.

We have found issues where personal life and remote work have clashed to dive deeper into this, causing either work-to-life or life-to-work conflicts (Palumbo, 2020). But what about social media? In my experience, I do manage a team and found that social media is causing conflicts. Workers will post online, stating their issues on a platform to friends and family but not to the team members at work who can assist with resolving the issue. For Interpersonal Communication to be effective, trust and a relationship need to be established between both parties.

Because of this posting on social media, I have found that this platform has opened the doors for additional opinion leaks that may not make it back to management in the regular culture communication route. Additionally, social media has caused issues in multiple ways where employees either post details they shouldn’t or, of course, abuse at work. But it’s not just access to social media that can cause additional stress, increased social media usage at work can cause a stressful working environment (Yu, Lingling, et al, 2018).

But social media isn’t the only clash with Interpersonal Communication, and instant messaging has become more instant than ever today. We no longer work in a time where you have a 9-5 schedule either. With instant messaging, responses are expected within 15 minutes of messages, unless in meetings. Companies aren’t looking for people to work 9-5, then respond every hour after 5. But at least be available to answer and keep the team moving during business hours.

As leaders, we must teach our team to find a work-life balance. For example, we want to ensure they understand that a baseball game with their child is more important than working overtime for a project that can wait till tomorrow. Additionally, if time management practices are followed, working late is often prevented, but employees tend to get distracted during the workday.