need help with discussion

need help with discussion

1)In a 250-300 word response, describe a conflict situation you have experienced in the workplace. Explain the impact that the communication process played in resolving or escalating the conflict? What was the resolution? If positive, how could you incorporate that conflict resolution style in your communications? If a negative result, what recommendation could you make to improve the communication process. Use references to support your findings

2)In a 250-300 word response, relate an organizational example of the use or lack of use of ethical standards in management communications. The example may be from your own workplace or from a business situation with which you are familiar. Support your answer by indicating why you believe it is an example of communicating in an ethical manner and why you believe the decision was made to communicate in the particular manner. Use references to validate your analysis.

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Discussion
Question 1
A conflict situation that I have experienced in the workplace relates to a situation where the roles and duties of employees were not properly defined. When roles are not properly defined, there is a great likelihood that disputes may arise since the duties of the members of the workforce overlap from time to time (Scott, 2015).

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