News Assignment: Act as an Analyst – Room Service
Please see the attached “Questions” and “Case” files and try to complete the assignment.You can also see the case here: https://www.wsj.com/ articles/the-room-service- revo…
Requirements: Three pages; Single Spaced; APA format.
If you have any questions, please ask me immediately.
Solution Preview
1) Problems faced in the hotel industry include;
-Difficulties in placing the orders- sometimes it arises some challenges when customers place an order. There exist some differences at times between what a customer wants and what is available. In-room service has this problem whereby a customer can call in and makes an order which he/she is made to believe that whatever food they have ordered is available only for them to receive a call and being told that the food is not served at the hotel.
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