News Assignment: Act as an Analyst – Room Service

News Assignment: Act as an Analyst – Room Service

Please see the attached “Questions” and “Case” files and try to complete the assignment.You can also see the case here: https://www.wsj.com/articles/the-room-service-revo…

Requirements: Three pages; Single Spaced; APA format.

If you have any questions, please ask me immediately.

20180112234802questions

20180112234805case

 

 

 

Solution Preview

1) Problems faced in the hotel industry include;

-Difficulties in placing the orders- sometimes it arises some challenges when customers place an order. There exist some differences at times between what a customer wants and what is available. In-room service has this problem whereby a customer can call in and makes an order which he/she is made to believe that whatever food they have ordered is available only for them to receive a call and being told that the food is not served at the hotel.

(1,552 words)

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