#1 Let’s put it all together and build your toolkit for conflict resolution
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Details: Please respond to my peer discussion post.
#1 Let’s put it all together and build your toolkit for conflict resolution. Name a major trigger for you that can often cause conflict in one area of your life. (Ex: You feel disregarded or left out at work when your coworkers do not communicate with you.) Discuss how it makes you feel and what type of conflict you experience.
One of my biggest triggers is when I’m not feeling heard. I honestly enjoy a healthy debate, and for me, a healthy debate means that both sides give the other party an opportunity to listen and feel heard. The moment I begin to feel like the other person is misinterpreting what I am saying, or completely missing a key aspect of my point, makes me want to shut down and get defensive. Additionally, it takes all the fun out it of a healthy argument and turns a rather good situation into a sour situation.
#2 Discuss 3 strategies from the ones we discussed in this course that you can use to resolve this conflict in the future and prevent the conflict from happening again.
In this course, we have discussed several helpful problem-solving strategies. With my own memory, and a little extra research, I have pinned down some of my favorites:
a.) Compromise is finding a reasonable resolution that satisfies both parties to some extent, but neither party gets exactly what they want. I like this strategy because each person loses and gains something in the end.
b.) Katie Shank describes how to overcome an “us versus them” mentality when problem-solving. I love this strategy because it uses a group mentality, and emphasizes the importance of building a strong team (Shank, 2020).
c.) Shank also describes how to look beneath the surface to identify deeper issues. I think this problem-solving strategy requires wisdom, and it requires there to be an appropriate amount of time taken to think and reflect on the larger problem at hand. This, to me, provides more of a long-term solution rather than a “quick fix” (Shank, 2020).
#3 What is something that you will need to work on more to improve your conflict resolution skills and add to your toolbox for solving conflicts?
Something I will need to work more on is my patience in discussing issues with someone who is not “hearing” me the way I want to be heard. I mentioned earlier that feeling unheard was my biggest trigger, and I tend to shut down when I begin to feel that way. I feel as if it’s not worth it to continue because I lose patience. I would like to gain more patience in these situations because I know I can go further with that sort of positive attitude.
References
Shonk, K. (2020, October 12). 5 Conflict Resolution Strategies. Retrieved January 29, 2021, from https://www.pon.harvard.edu/daily/conflict-resolution/conflict-resolution-strategies/
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