`Question

`Question

According to Franks and Smallwood (2013), information has become the lifeblood of every business organization, and that an increasing volume of information today has increased and exchanged through the use of social networks and Web2.0 tools like blogs, microblogs, and wikis. When looking at social media in the enterprise, there is a notable difference in functionality between e-mail and social media, and has been documented by research – “…that social media differ greatly from e-mail use due to its maturity and stability.” (Franks & Smallwood, 2013).

Q2: Please identify and clearly state what the difference is?

300 words, references page

Solution Preview

Differences between Email and Social Media
Email and social media appear to have similar attributes, yet they are functionally different forms of communication. To begin with, social media is used for interaction purposes. As such, people rarely use social networking sites to pass critical messages as recipients might either ignore or fail to take them seriously.

(367 words)