Reflection
How can an SCM add value to an organization?
CRM, SCM, and ERP in Start-Ups
Reflect on the following questions. Demonstrate your understanding of the concepts, as well as how these concepts will affect your thinking and practice in the future.
How can an SCM add value to an organization?
Are there cost-effective SCM solutions for small businesses?
How would a small-business, large business with operations within a small part of one country, and a large international business have different needs for an SCM?
How has globalization over the last 30 years impacted the use and value of SCM?
Customer Relationships
Reflect on the following questions. Demonstrate your understanding of the concepts, as well as how these concepts will affect your thinking and practice in the future.
Compare SCM and CRM from an IT manager’s perspective:
What problems do SCMs solve for an IT department and for a business? What problems do they create for an IT department?
What problems do CRMs solve for an IT department and for a business? What problems do they create for an IT department?
How do SCMs and CRMs impact a business and its IT operations differently?
Is an IT manager’s involvement in the setup of SCMs and CRMs different? Is it different for day-to-day management of the two software tools?
Answer preview How can an SCM add value to an organization?
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