Service Operations Management Overview

Write a 700- to 1,050-word paper using information from the service company Chipotle Mexican Grill

Include the following in the paper:

What is your perception of the service the operation provides?
Discuss the service the operation provides to their customers.
How do the mission, strategies, goals, and tactics of a company determine the management of the organization’s service expectations? Explain.
Define three types of service operations. Compare and contrast them.
Provide 3 to 5 examples of how service expectations are established within your organization.

Format your paper consistent with APA guidelines.

Solution Preview

Service Operations Management Overview
Chipotle Mexican Grill is one of the leading organizations in the United States. The company operates in the quick service industry where they serve various foods to their clients. The organization that had over 2250 branches in 2017 and more than 64,000 employees has managed year on year growth in the service industry. The company has a competitive advantage over its competitors through the adoption of technology to improve efficiency.

(1,019 words)