Imagine that your group is part of the architecture design department in a large software company.

CRM

Details: Imagine that your group is part of the architecture design department in a large software company. Your team was just assigned the project of modernizing a customer relationship management (CRM) system to allow its users to access it through mobile devices.

Your company expects the way its customers will access the CRM in the future will also vary and wants your team to make sure your updates are easily modifiable.

Building off your group’s researched conversation on the discussion board (much like you would in a work setting on Microsoft Teams or Slack), compile your individual suggestions for your department head.

Individually, write a 1- to 2-page memo for your department head. Complete the following in your memo:

Describe how you propose reviewing the current CRM software to determine its level of modifiability (what will the team look for in the code?).
Identify strategies to make sure your updates are modifiable. Consider the following related attributes:
Readability
Modularity
Reusability
Maintainability
Identify the metrics and the tools you will use to measure modifiability.

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APA

725 words

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