Identify a significant or common situation in your workplace (or a workplace with which you are familiar) that involves intergroup conflict. This is not a description of a simple disagreement but true intergroup conflict as described by our text and lectures. Respond to the following:

• • Identify and analyze the sources or drivers of the intergroup conflict using the concepts provided in our text and other materials.
  • Identify the technique used to resolve this conflict. If the conflict was not resolved, recommend a technique or approach.
  • Evaluate the effectiveness of the approach taken to bring about resolution. If resolution has not taken place, explain why your recommended approach or technique might be effective.