Wrtie a Reflection of the following video
Wrtie a Reflection of the following video write about one page, just like easy personal thought, the video is under the website
IN THIS EPISODE, JOHN REVEALS:
The benefits of a strong training and development program, and how that can lead to higher employee retention.
The first steps in evaluating your current training, how to identify the gaps, and how to address them.
Various resources available to hotels, whether branded or independent, and ways you can find other great resources to round out your training.
Some of the reasons that hotels miss the mark with training.
The essentials of a successful training and development program.
http://www.hospitalityeducators.com/
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Employee Training Program
One of the most important lessons from the hospitality video (n.d) is the importance of cross training. In essence, the speaker highlights the fact that no employee within the hospitality industry views his or her long-term career position as being a housekeeper within the said firm. However, some of these employees give their best to the firm and are always committed to the responsibilities with the intention of making the company perform better as opposed to just performing the duties as a responsibility.
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